Shipping policy

At TAWDI, every order is prepared fresh to guarantee quality and flavor.

Processing Time

  • All orders are shipped Monday through Wednesday to avoid weekend delays.

  • Orders placed after Wednesday will ship the following Monday.

  • Most orders are prepared and shipped within 1 business day of the shipping window.

Local Pickup (Anaheim, CA)

  • Pickup is available at our shop near Disneyland.

  • You’ll receive an email once your order is ready for collection.

  • For same-day pickup, please call us at (657) 933-1832 before placing your order to confirm availability.

U.S. Shipping

  • Every order is shipped cold-packed with insulation and ice packs to ensure safe arrival.

  • Ground Shipping (1–5 days): Economical but not guaranteed for freshness.
    TAWDI is not responsible for melted chocolate if transit time exceeds 2 days.

  • 2-Day Air & Next Day Air: Recommended for guaranteed safe delivery.

  • Free Shipping ($125+): Available in CA, NV, AZ, UT via Ground only.

  • Tracking will be provided once your order is shipped.

Warm Weather Notice

Because our chocolates are preservative-free, they are sensitive to heat. During warm weather, we recommend choosing 2-Day Air or Next Day Air, or local pickup if you are nearby.

  • International Shipping
    At this time, we do not offer international shipping.

For any questions about your order, please contact us at tawdi.usa@gmail.com.